Legal

Terms of service

Draft: these terms are being finalised.

The short version: your notes are yours, use Jottera fairly, Jottera Plus is 200 kr a year and you can cancel any time.

Who you're dealing with

Jottera is provided by Jottera, Boden, Sweden ("we"). You can reach us at support@jottera.com. By creating an account, you agree to these terms and our privacy policy.

Your account

You sign in with your email address (or Google or Microsoft). Keep access to that email secure, because anyone who can read it can sign in as you. You need to be at least 16, or have a parent or guardian's permission.

Your notes are yours

You own what you write. You give us permission to store, copy and show it only as needed to run Jottera for you: syncing it to your devices, and showing it to people you share it with or publish it to. You can export everything at any time, and delete it.

Sharing

When you share a note or folder, the people you invite can see it, and edit it if you allow that. Notes in a shared folder belong to the folder's owner, and their images count towards the owner's storage. A public link lets anyone with it read that note. You're responsible for what you share and with whom.

Fair use

Don't use Jottera to:

  • break the law, or store or share content that's illegal or infringes someone else's rights;
  • harass, spam or deceive people, including through invitations or public links;
  • try to get into other people's notes or accounts, or interfere with Jottera's systems;
  • overload the service on purpose, or get around plan limits by technical tricks.

If you do, we may suspend or close your account. Where we can, we'll tell you first and give you a chance to export your notes.

Plans and payment

Jottera is free, with limits on image storage (100 MB), notes and folders shared with people (3) and public links (3). Notes, devices and everything else are unlimited. Jottera Plus costs 200 kr a year (Swedish kronor) and raises those limits (10 GB of images, unlimited sharing and public links). Prices may include or add local taxes such as VAT, as shown at checkout.

  • Jottera Plus renews automatically each year until you cancel. Payment is handled by Stripe.
  • You can cancel any time in Settings → Plan → Manage billing. You keep Jottera Plus until the end of the year you've paid for, and aren't charged again.
  • Refunds: if you change your mind, contact us within 14 days of any charge and we'll refund it in full.
  • If you go back to the free plan, nothing is deleted. You just can't add more than the free limits allow until you make room.
  • If we change the price, we'll tell you at least 30 days before your next renewal, and you can cancel before it applies.

Availability

We work hard to keep Jottera running and your notes safe, and we keep backups. But it's provided as it is, without guarantees that it will always be available or free of errors. Keep your own copy of anything important (Settings → Your data → Export all).

Liability

As far as the law allows, we're not liable for indirect losses, or for losses beyond the amount you paid us in the 12 months before the claim. Nothing in these terms limits liability that can't be limited by law, or your rights as a consumer.

Ending

You can stop using Jottera and delete your account at any time (Settings → Danger zone). If we ever close Jottera, we'll give you at least 60 days' notice to export your notes, and refund the unused part of any Jottera Plus subscription.

Changes and law

If we change these terms in a way that matters, we'll tell you by email or in the app at least 30 days beforehand. These terms are governed by the laws of Sweden; if you're a consumer, you also keep the protection of the laws where you live.

Last updated 12 November 2026.